Leasing FAQs
A: Tenants have 48 hours to sign the lease electronically using a unique and separate email address.
A: Yes, tenants can sign paper copies of the lease if they prefer. However, this may cause delays in the process, so it is recommended to call the office if this method is needed.
A: To hold the unit, tenants have 5 days to pay the security deposit.
A: The remaining balance of rent and other fees is due 3 full business days before the move-in date.
A: The best option for paying the security deposit and fees is via E-check on the Appfolio property management software portal.
A: You will receive a link via email to login to the Appfolio portal. From there, you will be able to make a secure payment.
A: Credit cards and debit cards are accepted, but they come with an additional fee. Therefore, it is recommended to use an E-check as it is the most cost-effective payment option.
A: To reserve a unit, a signed lease agreement by all parties and full payment of the security deposit is required.
A: Before moving in, tenants must provide proof that the utilities have been put in their name. This proof can be emailed to denizze@pledgepm.com.