Leasing FAQs Q: How long do I have to sign the lease electronically once I am approved? Expand A: Tenants have 48 hours to sign the lease electronically using a unique and separate email address. Q: Can I sign a paper copy of the lease if I prefer? Expand A: Yes, tenants can sign paper copies of the lease if they prefer. However, this may cause delays in the process, so it is recommended to call the office if this method is needed. Q: How long do I have to pay the security deposit? Expand A: To hold the unit, tenants have 5 days to pay the security deposit. Q: When is the remaining balance of rent and other fees due? Expand A: The remaining balance of rent and other fees is due 3 full business days before the move-in date. Q: What is the best option for paying the security deposit and fees? Expand A: The best option for paying the security deposit and fees is via E-check on the Appfolio property management software portal. Q: How do I access the portal to make a payment? Expand A: You will receive a link via email to login to the Appfolio portal. From there, you will be able to make a secure payment. Q: Can I use a credit card or debit card to pay the security deposit and fees? Expand A: Credit cards and debit cards are accepted, but they come with an additional fee. Therefore, it is recommended to use an E-check as it is the most cost-effective payment option. Q: What is necessary to reserve a unit? Expand A: To reserve a unit, a signed lease agreement by all parties and full payment of the security deposit is required. Q: What else is required prior to move-in? Expand A: Before moving in, tenants must provide proof that the utilities have been put in their name. This proof can be emailed to email@example.com.